Returns & exchanges
All CLAN garments are carefully constructed to give you the perfect fit. If for any reason however, you are unhappy with your purchase and would like to make an exchange or get a refund, you have 8 days from the day of purchase to send it back to us.
For returns to be accepted, garments must:
- Have the swing tag still attached
- Be unworn
- Be unwashed
- Be unstained & clean (i.e free from odours and stains)
To process a return, kindly follow the guidelines below:
1) Send an email to firstname.lastname@example.org to specify if you would like an exchange or refund. (If you would like a refund, kindly include the account details you would like to receive the refund in the email).
2) Send your parcel back to our HQ at Plot 292F Ajose Adeogun Street, Victoria Island, Lagos Nigeria
3) Exchanges are delivered within 5 working days of receiving initial garments. Refunds are processed within 7 working days of your request.